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Global “Big 3” Accounting Firm Counts on EmergencyCall ASP
With over 10,000 staff to keep track of and a high profile brand reputation in business continuity, this global accounting and consultancy firm wanted to install the best solution in the marketplace. They chose the EmergencyCall managed service from Criticall. Click here to read more.

Emergency call-out and response achieved in record time
Simon France, of BHP, says: "We can manage a response to any emergency from what can be very large groups of people wherever they are in the world, all from a single site. This has significant operational benefits and greatly reduces BHP's costs." They also need to be able to respond quickly and easily. "The winner for us was EmergencyCall's user interface which was more friendly than its rivals, and it is incredibly robust, which is essential when you're dealing with any emergency, no matter how small." Click here to read more.

Criticall Supports Help Desk Staff on the World’s Largest IT Outsourcing Contract
IBM is the world’s largest IT services provider with revenues of around $90bn annually. In 2002, it won the largest IT outsourcing contract in history. The deal with JP Morgan Chase, the investment bank, is worth a projected $5bn over the proposed contract life. The demanding operational Service Levels created the need for rapid, real-time communication between Help Desk staff and other support team members. IBM relies on Criticall systems to deliver the vital messages to those key individuals. Click here to read more.

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